Hetidrive Privacy Policy
Hetidrive is a driver app that your employer, a fleet company, gives you to manage vehicles, shifts, travel, fuel and expenses. This policy explains what the app collects, why, and who can see it. Hetivo provides the app. Your employer decides how your data is used for your job, and Hetivo processes it on your employer's behalf.
1. Data we collect
| Data | Why |
|---|---|
| Name, driver or employee ID, and contact details your employer provides | To sign you in and show your records to your employer. |
| Precise location (GPS) | To record shifts, trips and vehicle position. See section 2. |
| Photos you take in the app: vehicle inspections, fuel receipts, damage, and uniform checks | To document the condition of vehicles, fuel purchases and expenses. |
| Trips and travel details: origin, destination, times, passengers | For travel, billing and payroll records. |
| Fuel logs, expense and money requests, and attendance | For fleet cost control and payroll. |
| Device information: device identifier, push notification token, app version, operating system | To approve your phone, deliver notifications, and fix problems. |
| Crash and error reports | To find and fix faults in the app. |
The app does not ask for your contacts or messages, and it does not collect data for advertising.
2. Location
While you are checked in to a shift, the app records your vehicle's GPS location. It can keep doing this when the app is closed or the screen is off, so that your trips and the vehicle's position stay accurate. The app shows a notice before it asks for this permission. Your location is shared with your fleet manager so they can manage operations and safety. Tracking stops when you check out. You can turn off location permission in your phone settings, but check-ins and trips will not work without it.
3. Photos and automated analysis
Photos are stored on our servers. Inspection photos may be analysed automatically to help detect vehicle damage, and fuel receipt photos may be read to extract amounts and dates. Uniform photos may be analysed to check that dress code requirements are met. An automated result is a flag for a person to review, and it is your employer who decides on any action.
4. How we use your data
- To run fleet operations for your employer, including vehicle handover, maintenance, travel and fuel reporting.
- For attendance and payroll processing.
- For safety and compliance checks.
- To send notifications about approvals, assignments and reminders.
- To keep the app secure and working.
5. Who we share data with
Your data is shared with your employer and its authorised administrators. We do not sell your personal data.
We use service providers that process data only to deliver the service: cloud hosting and file storage, push notification delivery (including Google Firebase Cloud Messaging and Expo), maps (Google Maps), crash reporting (Sentry), and image analysis services. We may disclose data if the law requires it.
6. How long we keep data
Your data is kept for as long as your employer keeps your account active. Photos are archived after 7 days and may be held in cloud storage. When an account is deleted, personal data is removed within 30 days, unless your employer or the law requires a record to be kept.
7. Security
Data is sent between the app and our servers over encrypted connections. Access to records is limited by role, so a driver sees their own records and managers see the records they are responsible for. No system is completely secure, and we work to protect your data.
8. Your choices and rights
You can ask to see, correct or delete your personal data, subject to what your employer must keep. Ask your fleet manager or contact us using the details below. To request deletion of your account and data, contact us or your employer, and we will confirm once it is done.
9. Children
Hetidrive is a work tool for adult employees. It is not meant for people under 18, and we do not knowingly collect data from them.
10. Changes to this policy
We may update this policy. The date above shows the latest version, and we will tell you in the app about significant changes.
11. Contact
For privacy questions, or to ask us to access or delete your data, contact: support@hetivo.com
Hetivo · hetivo.com